Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
General Information
The Copa Faulconbridge is an ATP Challenger 175 tournament held in Valencia, bringing together top-ranked players and rising stars competing for ATP points and prize money.
The tournament takes place at the iconic Club de Tenis Valencia, one of Spain’s most historic and prestigious tennis venues.
The tournament runs from May 11th to May 17th. Daily match schedules (Order of Play) are published on the official website.
Tickets & Access
Tickets are available exclusively through the official website. We recommend purchasing in advance, as sessions may sell out.
Yes, including general admission, premium seating, and VIP hospitality experiences.
Yes, all spectators require a valid ticket to access the main court, regardless of age. Minors must be accompanied by a parent or legal guardian.
Tournament Experience
The event offers a complete experience including world-class tennis, hospitality areas, food & beverage options, sponsor activations, and a fan zone.
Yes, the fan zone features entertainment, brand activations, and activities designed for all audiences. The acess to the Fan Zone is free.
Photography for personal use is allowed. Flash, tripods, professional equipment, and video recording during matches are not permitted.
Matches & Schedule
The tournament features top ATP players and emerging talent from the international circuit. The final player list is confirmed closer to the event.
The daily Order of Play is updated on the official website and on-site throughout the tournament.
Weather & Refund Policy
As the tournament is played outdoors, schedules may be affected by weather conditions.
- If at least one match is completed during a session, the ticket will be considered fully used.
- If no matches are played, ticket holders may request a refund (excluding management fees).
Refund requests must be submitted on the same day of the affected session via email, including proof of purchase.
For full details, please refer to the official Terms & Conditions.
Rules & Conduct
Yes. For security and compliance reasons:
- The use of match data, statistics, or results for betting purposes is strictly prohibited on-site.
- Dangerous objects, alcohol, drugs, and unauthorized items are not allowed.
- Bags may be subject to inspection upon entry.
The organization reserves the right to deny access or remove any person who does not comply with venue regulations, without refund.
Legal & Contact
The event is organized by Club de Tenis Valencia.
For inquiries, please contact: entradas@copafbvalencia.com
